West Thames College London

Counselling Skills - Level 2

This one year course provides a thorough grounding in counselling skills, attitudes and values and their application within a variety of work settings. It is a very practical course which will introduce you to the basic skills of active listening and other helping skills.

Key course features


CPCAB Certificate

Level: Level 2

Mode: Part-time

Start Date: 06 September 2017

Who is this course for?

Adults who want to gain counselling skills for use in everyday life or to enhance skills they use in the workplace.

About the course

The course is student centred and participatory in style. It focuses on the interpersonal skills needed to form and sustain a helping relationship. You will develop your ability to communicate with people more effectively and develop more awareness of yourself, others and your interaction with people.

The course provides an opportunity to:

  • Look at how counselling differs from using counselling skills and other helping strategies
  • Learn how to conduct a mock listening session using counselling skills 
  • Apply good interpersonal skills
  • Learn how to form and sustain an informal helping relationship
  • Develop a greater understanding of yourself and others.

You will study:

  • Use counselling skills ethically and safely
  • Manage the helping interaction
  • Communicate understanding of diversity
  • Manage an active listening space
  • Use self-awareness in the helping role
  • Use counselling skills coherently
  • Use study skills to help manage learning.
How will I be assessed?

You will be expected to build a portfolio throughout the course. The three methods of internal assessment used throughout the training are review of documents, assessed observation and testimony. This ensures that all aspects of practitioner development are evidenced. These three assessment methods will be used to assess training programme assignments and tasks. Together they will provide the quantity and type of evidence required to satisfy the criteria. Assessments are designed to assess your understanding of the professional framework. Your tutor will review your work informally at regular intervals and will give you feedback on your progress.

Formal assessment will consist of:

  • A course journal. This will enable you to carry your learning beyond the classroom. It will help you to develop your self-awareness in relation yourself and others.
  • A practical assessment consisting of role play and group discussion.
  • External assessment based on watching a counselling video and exam paper.
Where next?

Level 3 CPCAB Intermediate Certificate in Counselling Studies.

Entry requirements
You may have minimal experience of counselling in the workplace, however this is not essential. If you need advice before you apply, please call 020 8326 2020 or email info@west-thames.ac.uk..

Fees may be subject to change. Sorry, no concessions are available.

How to apply?
Please click the "apply now" button and fill out the online application form. An adviser will be in touch regarding interview dates. Please note interviews for the Counselling courses will not be until June 2017.


  1. Balbir Kaur Chumber

    CPCAB Therapeutic Counselling

    Balbir Kaur Chumber

    “The course has equipped me with tools, techniques, skills and lots of theories and both tutors were supportive during the course. My future plan is to complete the Level 5 course in Cognitive Behavioural Therapy in September. Now that I have Level 4 under my belt it has enabled me to continue to work towards Accreditation too.”


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