West Thames College London

Apprenticeship in ICT (IT, Software, Web and Telecoms Professionals) - Intermediate

The IT industry develops computer solutions that help businesses and individuals become more successful in their work. IT professionals serve customers in all types of business. They could be developing software or websites, helping companies set up new systems, or training people to use their IT facilities.

This 12 month Apprenticeship offers a practical approach and a solid platform for anyone wishing to train as an IT Professional. As an Apprentice you will hold a full time job for four days per week and attend college one day a week throughout the programme. You will work towards a framework of qualifications which make up the Apprenticeship.

Key course features


BTEC Extended Certificate in IT and Level 2 Diploma in Professional Competence for IT and Telecoms Professionals.

Level: Level 2

Mode: Part-time

Start Date: 05 September 2016

Who is this course for?

This course is for people who are interested in troubleshooting, technical help desk, configuration of hardware and software, systems support, networking etc and who want to further their skills in the IT industry.

About the course

The Level 2 ICT Apprenticeship is divided into two different qualifications.

At college you will do the technical certificate which comprises of the following

  • Communicating in the IT industry
  • Working in the IT industry
  • Setting up an IT network
  • IT fault diagnosis and remedy
You will do the following units at work:
  • Technical advice and guidance
  • Technical fault diagnosis
  • Testing ICT systems
  • Work with ICT hardware equipment
  • Software installation and upgrade

You will also complete courses in:

  • Personal learning and thinking skills
  • Maths functional skills level 1
  • English functional skills level 1
  • Employment rights and responsibilities.
Where next?

At the end of the course you can progress to Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals.

Entry requirements

4 GCSE passes at grades A*-D including English and maths are required.

How to apply?

Please view our current live vacancies and apply today.

Alternatively to register your interest in this apprenticeship click on the button below and complete the form.


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