Management is all about getting results through people, bringing out the best in them, motivating and supporting them, and knowing what’s going on.
Sometimes, despite your best efforts, you find that a member of your team is not performing to your expectations. What can you do about it? How can you be seen to be fair? Does coaching and training make a difference – and what happens if under-performance continues? This programme gives you the practical solutions you can use now.
Any manager or supervisor
You will understand what is meant by satisfactory performance, be able to define and address unacceptable performance. You will be able to communicate difficult messages and know how to agree motivating improvement plans.
"The course was extremely informative with excellent use of case studies and interactive work plus feedback from other course participants."
Carrie, Shout Promotional Ltd
"Managing Underperformers is an excellent half day course. The trainer was brilliant and we had plenty of opportunities to discuss specific issues relevant to us."
"For a half day course, I was extremely impressed with how much was covered and how very relevant it was. The venue is lovely, refreshments were lovely, training was brilliantly delivered and I would highly recommend to all!"
Rebecca, Nomadic Display