Days One and Two
Unit 8607-522: Becoming an Effective Leader
5 credits, assessment: written assignment 2500 words
Aim: To develop knowledge and understanding of effective leadership as required by a practising or potential middle manager
Assessing your own leadership capability
Emotional intelligence (EI)
Motivation and delegation
How to identify opportunities to develop oneself in the leadership role
Days Three and Four
8607-501 Managing Improvement
3 credits, assessment: written assignment 2500 words
1. Understand the effectiveness of the organisation and your own ability to manage and improve quality to meet customer requirements
2. Be able to plan and implement projects to meet, and if possible exceed, customer requirements
Action Learning Tutorial
This half-day is about reflection and consolidation on what has been covered and how it can be applied in real-life. Delegates will each be asked to bring to the session details of a problem or challenge they face at work. These might include such topics as declining profitability, recruitment and retention difficulties, resistance to change, drop in sales or shifting customer preferences.
Delegates will work in small groups (ideally 4, max 6 per group), with each group choosing which issue to look at from those they have brought, and then working on scoping and developing solutions for this issue. If the relevant opportunity arises, we will introduce some problem solving, creative thinking and decision-making techniques, and we will have expert guidance available through our facilitator-coach.
"The ILM course has given me the tools and expertise to take my management to the next level. This course is a good foundation for leadership and management."
"The ILM Level 3 Award in Management was a great tool to help me develop a further understanding of what is required of me in my new role. It helped structure thinking and approaches, giving greater self-confidence at work."
Mark, Brompton Bicycles