West Thames College London

Delegation at Work

Outline

Each team leader is different – some like to control tightly, others are more laid-back. But each has the same issues – how to deliver through other people, how to make people want to do what you want them to do. In a given set of circumstances, what will you need to do to choose the right approach?

Who should attend?

Anyone who manages other people.

How will you benefit?

You will understand how to decide what to delegate, how to judge the right style for a given situation, and how to motivate by giving your team member the right level of support.

What the programme covers

  • What is your role – and what can you delegate?
  • Why don’t we delegate?
  • Your natural style
  • Adopting the right style; hands-on or light-touch
  • To whom, when and why?
  • How to do it
    o training
    o coaching
  • Delegation as a motivator
  • Giving support
  • Coping with difficulties and underperformers

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