West Thames College London

Becoming an Effective Mentor


Mentoring in many organisations has become an essential skill for all managers. When conducted well, it can be one of the most cost effective ways of developing staff. Mentoring will improve motivation, raise skill levels and aid the retention of staff.

This highly interactive session will introduce you to the key skills and processes you need to become a truly effective mentor.

Who should attend?

Anyone involved in the development of people, especially senior leaders.

How you will benefit

Delegates will learn how to develop the mentoring relationship by understanding the learning needs of individuals and applying a consistent process.    

What the programme covers

  • How people learn
  • Learning styles and how to adapt these to individuals
  • Communicating effectively to build trust
  • The mentoring process- how it differs from training and coaching
  • The core skills you need
  • Giving effective feedback
  • Getting commitment from the coachee
  • Dealing with the poor performer
  • Developing an action plan
  • Role play practice.

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“The course (and others in this series) have enabled me to further my understanding of these processes and it will help business.”

- Adam, Adamson Construction


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